EHR Application Support (Electronic Health Records)

Location: Southern California, CA, United States
Date Posted: 03-17-2016
We have a number of openings for EHR Specialists with our clients. Positions are full time salary or contract.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assists  and leads team efforts on Electronic Health Record implementation, application version upgrades and associated processes.  
  • Provides technical advice and problem resolution. Assists director with problem management processes and activities.
  • Provides technical knowledge of EHR and associated EHR applications to department staff.
  • Works with Physicians, Information Systems and Clinic managers to review policies and help develop new workflows.
  • Assists with development and documentation of standard procedures for application workflows and any associated application upgrades.
  • Responsible for phone and/or on site application support for end users.
  • Monitors usage of help desk tracking system and ensures issues are resolved and communicated.
  • Identifies and/or reports any application issues; monitors and tracks problem resolution.

EDUCATION and/or EXPERIENCE:  
  • High school diploma/GED required. 
  • Bachelor’s degree or 1 to 3 years prior experience in a related field.   
  • Knowledge and understanding of clinical workflows and training methods.
  •  Prior experience with the implementation of an Electronic Health Record application in multi-specialty, multiple site setting desirable.  
  • Proficient knowledge of the TouchWorks EHR application.
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